Shipping policy

We ship from Los Angeles, California and Montréal, Canada to anywhere in the world.  All packages are sent via USPS or Canada Post. Your order will be processed and shipped within 2 business days upon receipt of your payment.

As soon as your order leaves our warehouse, you will also receive a shipping confirmation email.

USA / CANADA
Order total Shipping
$0-$124.99 $5.99
$125+
Free
REST OF THE WORLD
Order total
Shipping
$0-$124.99
$14.99
$125-249.99
$10.99
$250+ $5.99

 

We currently do not offer pre-paid duties and taxes so please be aware that shipping from Canada/United States to your shipping destination could incur customs charges. 

Refund policy

Returns

Returns will be accepted if initiated within 14 days of delivery with the exception of final sale items. (see Final Sale Items section)

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Rules for returning an item

All tags must be attached; the packaging must be intact and the product(s) must be unused. Customers are responsible for all return shipping and duty charges. Customers will be refunded the amount of item(s) returned minus the shipping fee. For exchanges, customers will be issued a store credit to purchase a new item.

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Final Sale Items

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

Non-returnable items:
- Gift cards
- Face masks
- Pre-orders
- Items purchased with promo codes
- Sample sale items
- All sale items

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Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us a message through our contact page.